To Our Individual Clients:
Your privacy is important to us, and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations. To better protect your privacy, we provide this notice explaining our on-line information practices.
Information Collection and Use
We collect information that you voluntarily give us via email or other direct contact from you. This information includes your name, address, telephone number, email address and credit card information. We may also ask first time subscribers to fill out a short questionnaire so we may better serve your needs. We will not sell, rent or disclose this information to anyone. Ever.
We will use your information to service and respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website.
We take precautions to protect your information. When you submit sensitive information to us, it is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Thank you for allowing us to serve you. We value your business and are fully committed to protecting your privacy. Please feel free to call or write us if you have any questions or if we can be of further service.
200 Turnpike Road
Southborough, MA 01772